Q1: Are you a factory or trading company?
A1: We are a manufacturer.
Q2: Where is your factory located? How can I visit there?
A2:Our factory are located in Xingtai city,Shijiazhuang,Hebei.You can fly to Shijiazhuang or Beijing international airport. And tell us your flight No. We will arrange to pick you up.
Q3: May I buy samples from you?
A3: Yes! You are welcome to place sample order to test our superior quality and services.
Q4: What is your Warranty?
A4: All the products will have 12 months Warranty
Q5:What payment method do you accept?
A5:T/T(Bank transfer), Western Union, Money Gram, Paypal, etc.
Q6: May I know the status of my order?
A6: Yes .The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q7: What's the leading time? How long do you need to prepare my goods?
A7: Delivery (no more than 200km) will be arranged within 10-15 days after payment, and arrive you within about 1 month via sea shipping.
Q8: How will you deliver my goods to me?
A8: Your purchases will be delivered by DHL, UPS, FedEx, TNT, EMS your door. Air Cargo and Sea Cargo, Direct line, Air Mail also be accepted according to clients' request.
Q9: What documents do you provide for export?
A9: Full export package (Commercial Invoice, Packing List, Bill of Lading, COC, etc.).
Q10: How do I place an order?
A10: Contact us via email/phone for a quote, then confirm with a PO.
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