Q1: Are you a factory or trading company?
A1: We are a manufacturer.
Q2: Where is your factory located? How can I visit there?
A2:Our factory are located in Xingtai city,Shijiazhuang,Hebei.You can fly to Shijiazhuang or Beijing international airport. And tell us your flight No. We will arrange to pick you up.
Q3: May I buy samples from you?
A3: Yes! You are welcome to place sample order to test our superior quality and services.
Q4: What is your Warranty?
A4: All the products will have 12 months Warranty
Q5:What payment method do you accept?
A5:T/T(Bank transfer), Western Union, Money Gram, Paypal, etc.
Q6: Can you put my brand name (logo) on these products?
A6: Yes! The professional OEM services will be welcomed to us. Our factory accepts to make the logo free for bulk orders.
Q7: May I know the status of my order?
A7: Yes .The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q8: What's the leading time? How long do you need to prepare my goods?
A8: Delivery (no more than 200km) will be arranged within 10-15 days after payment, and arrive you within about 1 month via sea shipping.
Q9: How will you deliver my goods to me?
A9: Your purchases will be delivered by DHL, UPS, FedEx, TNT, EMS your door. Air Cargo and Sea Cargo, Direct line, Air Mail also be accepted according to clients' request.
Q10: Can you provide us more other products to us to help us to save more shipping costs?
A10: Yes. There're kinds of Indoor Cables, Outdoor Cables, Coaxial Cables, Telephone Cables, Fiber Optic Cables and Accessories will be the main products line of Factory. The OEM bulk order will be accept as well.
Q11: What documents do you provide for export?
A: Full export package (Commercial Invoice, Packing List, Bill of Lading, COC, etc.).
Q12: How do I place an order?
A: Contact us via email/phone for a quote, then confirm with a PO.
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